Contact Appliances Direct – Fast & Reliable Customer Support

At Appliances Direct, we bring high-performance home appliances, expert product advice, and fast customer service straight to your doorstep. Whether you need assistance choosing the right kitchen setup, tracking a recent shipment, or requesting warranty support, our dedicated team is here to help.

We serve thousands of satisfied customers across both the United States (USA) and the United Kingdom (UK). Get in touch with us today via phone, email, live chat, or our instant contact form for swift, personal assistance.

How to Get in Touch with Our Expert Team

We make reaching us simple, fast, and convenient. Choose the contact method that best suits your needs below.

United States Support Center

  • Email Support: sales@appliancs.com

  • Operating Hours: Monday – Friday: 8:00 AM – 8:00 PM (EST) | Saturday: 9:00 AM – 5:00 PM (EST)

  • Headquarters Address: Appliances Direct USA, 500 Appliance Way, Suite 300, Chicago, IL 60611

United Kingdom Support Center

  • Email Support: sales@appliancs.com

  • Operating Hours: Monday – Friday: 8:30 AM – 5:30 PM (GMT) | Saturday: 9:00 AM – 4:00 PM (GMT)

  • Regional Office Address: Appliances Direct UK, Unit 12 Logistics Park, Manchester, M17 1TN

Send Us a Direct Message

Need immediate assistance with an existing order or product inquiry? Fill out the form below, and one of our appliance specialists will get back to you within 24 hours.

[ Contact Form ]

  • First Name: [ Input Field ]

  • Last Name: [ Input Field ]

  • Email Address: [ Input Field ]

  • Phone Number: [ Input Field ]

  • Region: [ Select: USA / UK / Other ]

  • Department: [ Dropdown: Sales Inquiries / Order Tracking / Technical Support / Returns & Exchanges / Warranty Claims ]

  • Order Number (Optional): [ Input Field ]

  • Your Message: [ Textbox Field ]

[ Button: Send Message ]

What Can We Help You With Today?

To speed up your inquiry, select one of our primary service departments below or review our quick guide to common requests.

Sales & Product Consultations

Not sure which refrigerator, dishwasher, or washing machine fits your space and budget? Our product specialists are fully trained across top global brands to help you compare specifications, dimensions, energy efficiency ratings, and prices.

  • Energy Ratings: Learn about US ENERGY STAR® or UK A-G Energy Efficiency standards.

  • Fit & Dimensions: Get expert guidance on measuring built-in, integrated, or freestanding units.

  • Special Promotions: Inquire about seasonal sales, bundle discounts, and rebate programs.

Order Tracking & Delivery Status

Track your delivery in real-time or make changes to your scheduled delivery slot.

  • US Shipments: Standard ground freight and white-glove curbside/in-home delivery.

  • UK Shipments: Next-day nationwide delivery, two-man delivery teams, and haul-away service for old appliances.

  • Status Updates: Keep your order confirmation number handy when contacting us for live tracking updates.

Technical Support, Returns, & Warranties

If your appliance is experiencing a technical issue, requires replacement parts, or needs a return authorization, our customer care team will guide you step-by-step.

  • Warranty Claims: All new appliances sold through Appliances Direct come with full manufacturer warranties valid in the USA and UK.

  • Hassle-Free Returns: Initiate returns or exchanges within 30 days of delivery.

  • Manuals & Documentation: Contact us for downloadable user manuals, installation guides, or technical spec sheets.

Trade, Commercial, & Commercial Bulk Inquiries

We supply property developers, landlords, interior designers, and commercial businesses across the US and UK with premium appliances at wholesale rates.

  • Dedicated account manager assigned to your account.

  • Customized pricing tiers for bulk quantity orders.

  • Priority delivery scheduling and flexible invoice billing options.

  • Contact our trade desk directly:sales@appliancs.com